Common issues
Notifications aren't showing up
Make sure notifications are enabled for WhatToPack in your device's Settings → Apps → WhatToPack → Notifications. On some phones, battery optimization can also stop reminders from firing — try setting WhatToPack's battery usage to "Unrestricted" so Android doesn't stop it in the background.
Destination search isn't returning results
Destination search needs an active internet connection. Check your Wi-Fi or mobile data, and make sure you're typing at least a few characters of the place name.
Weather-based suggestions look off
Packing suggestions are based on the forecast available for your destination and dates at the time you create the trip. Forecasts can change, especially for trips further in the future — treat suggestions as a helpful starting point, and always double check conditions closer to your travel date.
I can't sign in / my local profile disappeared
Your profile and trips are stored locally on your device. If you cleared the app's storage, reinstalled the app, or switched devices, this local data won't carry over. We're not able to recover data that was deleted from your device.
Ads seem excessive or won't go away
WhatToPack is free to use and supported by ads. If an ad seems broken, inappropriate, or misbehaving, please report it to us with a screenshot if possible so we can flag it.
Still need help?
If none of the above solves your issue, check the FAQ or reach out directly — we're happy to help.
✉️ Email support
Describe what you were doing, what you expected, and what happened instead. Screenshots help a lot.
Email whattopack.support@gmail.com